FAQ · Ski Martock
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FAQ

Tickets & Passes

Where do I buy lift tickets?
All lift tickets must be purchased online through the Martock Webstore. See Rates for current pricing.
Can I buy lift tickets when I arrive?
No. Martock does not have an on-site ticket window. All lift tickets must be purchased online before your visit. See Tickets & Passes for available options and pricing.
What is the East Peak Pass?
The East Peak Pass is your season pass to two Nova Scotia mountains — Martock and Cape Smokey. Ski and ride all winter at both resorts with one pass, plus enjoy exclusive East Peak Pass Holder benefits throughout the season. Learn more on The East Peak Pass page.

Rentals & Equipment

Can I rent skis or snowboard equipment?
Yes. Ski and snowboard rental packages are available for adults and children at the Rental Shop.
Are helmets available to rent?
Yes. Helmets are available through the Rental Shop and are included with full rental packages.
Can I rent equipment without buying a lift ticket?
Yes. Equipment can be rented separately. See Rentals & Equipment for available packages.
Do you repair and tune skis and snowboards?
Yes. Martock offers sharpening, waxing, binding adjustments and other services at the Repair Shop.

First-Time Visitors

I’ve never skied or snowboarded before — where do I start?
Start with the First-Timer Guide and consider booking a beginner lesson through Snow School.
Is there an area for beginners?
Yes. Martock has a dedicated Learning Zone where first-time skiers and snowboarders can build confidence before progressing to larger terrain.
Do I need a lesson if I’ve never skied before?
A lesson is strongly recommended. Martock’s Discover Lessons are designed specifically for beginners.
What should I wear?
Dress in warm layers with waterproof outerwear, gloves or mittens, warm socks and appropriate winter clothing. See the First-Timer Guide for tips before your visit.
What should I bring with me?
Bring warm waterproof clothing, gloves, goggles or sunglasses and your booking information. If you don’t have equipment, rentals are available at the Rental Shop.
Where do I go when I arrive?
If you have already purchased your lift ticket online and have your own equipment, follow the instructions provided with your booking. If you need rentals, lessons or assistance, head to the main lodge. See the First-Timer Guide for more information.

Lessons & Snow School

What lessons are available?
Martock offers beginner lessons, private lessons, group lessons, multi-week programs and other ski and snowboard programs. Explore Snow School for current options.
Are there lessons for complete beginners?
Yes. Discover Lessons are designed for people trying skiing or snowboarding for the first time.
What is included in a Discover Lesson?
Discover packages combine beginner instruction with the equipment and mountain access needed to get started. See Discover Lessons for current inclusions and pricing.
Are private lessons available?
Yes. Martock offers Private Lessons for skiers and snowboarders looking for one-on-one instruction.
How old do you have to be for beginner lessons?
Age requirements vary depending on the program. Check Snow School to find the right lesson for your age and ability.
Do I need a lift ticket while taking a lesson?
Yes. Mountain access is required while skiing or snowboarding. Some lesson packages include mountain access, so check the individual program details before purchasing a separate lift ticket.

Hours & Conditions

When are you open?
Hours vary throughout the season. Check Hours of Operation before heading to the mountain.
Where can I check today’s snow conditions?
See the latest weather, snowfall, lift and trail information on Conditions.
Do you have night skiing?
Yes. Martock offers skiing after dark on illuminated terrain. See Night Skiing for more information.
What happens if the weather is bad?
Lift and trail operations may change depending on weather and snow conditions. Check Conditions before travelling.

Mountain & Trails

Where can I see the trail map?
View the mountain’s trails, lifts and facilities on the Trail Map.
Are there trails for beginners?
Yes. Martock has beginner terrain and a dedicated Learning Zone for new skiers and snowboarders.
Does Martock have a Magic Carpet?
Yes. The Magic Carpet provides easy access to beginner terrain. See the Learning Zone or Trail Map.
Does Martock have a terrain park?
Yes. You can find the terrain park and other mountain features on the Trail Map.

Families & Children

Is Martock suitable for families?
Yes. Martock offers beginner terrain, rentals and lesson programs for children and families. Start with the First-Timer Guide.
Can young children learn to ski or snowboard?
Yes. Programs are available for different ages and abilities. Explore Snow School to find the right program.
Do children need their own lift ticket?
Yes. Every skier or snowboarder needs a valid lift ticket, including children under 3. All tickets must be purchased online before arriving.
Do adults need to accompany children for rentals or other services?
Parents or guardians may need to assist younger guests with rentals, waivers and other required paperwork. Check the First-Timer Guide before arriving.
Are helmets required?
Yes. Helmets are required for skiing and snowboarding at Martock. If you need one, helmets are available through the Rental Shop.

Food & Facilities

Is food available at Martock?
Yes. Food and beverage options are available at the lodge. See Food & Lodge for details.
Are there washrooms at the mountain?
Yes. Washrooms and other guest facilities are available in the lodge. See Food & Lodge for details.
Can I buy ski accessories at Martock?
Yes. Martock offers equipment and retail services on-site. See Rentals & Equipment or the Shop for more information.
Is First Aid available?
Yes. Ski Patrol and First Aid services are available on the mountain. See Safety for mountain safety information.

Groups & Schools

Does Martock offer school trips?
Yes. Martock offers programs and mountain visits for schools and organized groups. See Schools & Groups.
Are group rates available?
Yes. Group pricing and packages are available for eligible organized groups. See Schools & Groups for details.
Do school and group visits need to be booked in advance?
Yes. Groups should arrange their visit with Martock in advance. See Schools & Groups for booking information.

Getting Here

Where is Martock?
Martock is located at 370 Ski Martock Road, Windsor Forks, Nova Scotia. See Directions for travel information.
Is parking available?
Yes. On-site parking is available at Martock. Check Directions before your visit.
Where can I stay near Martock?
There are hotels, inns, cottages and other accommodation options around Windsor and the Annapolis Valley. See Accommodations for recommended places to stay.

Safety

What should I do if I’m injured on the mountain?
Contact Ski Patrol or speak to a Martock staff member immediately. See Safety for more information.
Are there specific mountain safety rules?
Yes. All guests should follow Martock’s mountain safety rules and the Alpine Responsibility Code. Read Safety before skiing or snowboarding.
Do I have to wear a helmet?
Yes. Helmets are required for skiing and snowboarding at Martock. Helmets are available through the Rental Shop.

Didn’t find your answer?

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Ready for your next adventure?

Get your tickets, gear up with rentals, and hit the slopes at Martock!